warrenty

Hello,

i have a “little” problem with neje 2S max Laser Cutter
I acquired the Laser Cutter in october 2021 in neje shop
in Januar 2021 i replaced the F30130 Laser Module with the A40640 Modul
Until yesterday it works fine.
Yesterday while cutting the maschine stops moving, but laser continues to work.
The result: the workpiece starts to burn and so does the machine ( attachment )

There are 2 Years warrenty and i want know,
how to handle this.




greetings
wilfried

That looks awful!
Was the laser monitored by camera while it was working?
What kind of material did you want to work on?
Do the stepper motor and laser still work?
Coffee