warrenty

1

Hello,

i have a “little” problem with neje 2S max Laser Cutter
I acquired the Laser Cutter in october 2021 in neje shop
in Januar 2021 i replaced the F30130 Laser Module with the A40640 Modul
Until yesterday it works fine.
Yesterday while cutting the maschine stops moving, but laser continues to work.
The result: the workpiece starts to burn and so does the machine ( attachment )

There are 2 Years warrenty and i want know,
how to handle this.

_GER7456
_GER74561619×1080 137 KB

_GER7469
_GER74691619×1080 135 KB

_GER7481
_GER74811619×1080 114 KB

greetings
wilfried

2

That looks awful!
Was the laser monitored by camera while it was working?
What kind of material did you want to work on?
Do the stepper motor and laser still work?
Coffee

3

Did they help you or is the warranty bullshit?