Hi zusammen,
ich habe alles versucht mein Mac mit dem Neje Master 20W zu verbinden. Meine vermutung ist das dort der Treiber aktualisiert werden müsste.
Könnt ihr mir dort weiter helfen?
Wir haben alle wege im Forum (How to Install Serial Driver on macOS – NEJE) und haben das gesehen:
VG
Etown
Hi Jim, thanks for the reply; however, as written, we’ve checked the same link (How to Install…) as you provided and followed the description without success.
In the other link you’ve shared, we couldn’t find the model we have; namely, the NEJE Master 20w is not in the document. We’ve downloaded NEJE app as it’s the oldest version.
Can it be that the driver is not compatible with MacOS 15.5? And is there anything else we can try?
Make sure you have the v1.9 version of the driver installed
Hi Jack, we are very sure that we’ve installed the v1.9 driver.
We’ve uninstalled everything and redid it again, but nothing changed. Here are some screenshots we took along the way.
We completely followed the pdf description (CH34X_DRV_INSTAL_INSTRUCTIONS.pdf) and have the driver installed, which was shown as successfully done.
As described in the document, the extension was enabled too.
The USB connection works.
However we don’t see anything containing “tty.wchusbserial” through the terminal.
We’ve downloaded this NEJE app but it keeps showing No Device Found.
We restarted the MacBook whenever was required and again at the end, but still no connection, unfortunately. In the installation guide, it’s written that the driver was updated to support macOS 13, but we are using macOS 15.5, can you please verify whether the driver is compatible with our version? We hope that these screenshots can help to pinpoint the issue here.
We are now conducting the macOS v15.5 compatibility test right now
