need help neje 2w dk-8-kz

icedoutbuffsbrand · January 4, 2025, 1:06pm

I have the correct software installed on windows 10, however the device will not verify connection.

Jim · January 4, 2025, 2:38pm

https://neje.wiki/doku.php?id=nejelaser_kz
Is there a download driver?

icedoutbuffsbrand · August 4, 2025, 9:57am

The driver is installed but my device is still not being found.

Jim · August 4, 2025, 3:50pm

The software version you downloaded is too high. Please try the version in the screenshot.

icedoutbuffsbrand · August 6, 2025, 8:26am

I have the driver installed, i have the newest neje software. Device is powered on and usb connect to my windows 10 pc.

Jim · August 6, 2025, 3:57pm

The software you downloaded is version V6.7.3, which is not suitable for KZ model machines. You can download other versions of software from this link

icedoutbuffsbrand · August 6, 2025, 5:44pm

still not working with older softwware

Jim · August 7, 2025, 3:36pm

Try a lower version

icedoutbuffsbrand · August 7, 2025, 3:48pm

i tried every single one with the same result

Jim · August 7, 2025, 3:52pm

If it still cannot start, there may be a problem with the machine’s motherboard

icedoutbuffsbrand · August 7, 2025, 10:24pm

can you fix it?

Jim · August 8, 2025, 7:33pm

This model has been discontinued for many years and we no longer have replacement parts