Laser 2s max bleibt mittendrin stehen

Hello I have the following problem. My Neje master 2s max simply stops in the middle of the laser without an error message. Tried 3 programs (laser grbl, neje and lightburn) Same problem everywhere. Laser just stops. 1.1 f firmware imported and USB cable exchanged All without success. I’m just desperate. I ask you for help. Will they find a solution? Thank you in advance.

Jurgen Erhardt

Hello, according to your description, I can’t accurately judge the problem. Please follow the steps in the link to shoot a video and send it to us so that we can judge the problem.
https://neje99.com/troubleshooting/troubleshooting-of-neje-2s-series-device.html