Can I reset the laser?

I am user lightburn with my neje master 2s max. At the moment the laser is not working correct. I can’t control the laser with the software anymore. Lightburn message: laser is currently busy. But I didn’t start a project. When I press the button on the laser it starts to laser something with very high laser setting and very fast. Can I reset the laser?


Hello, your question has been accepted, but according to your description, it is difficult for us to determine where the problem is. Is it convenient for you to take a video to describe your problem? The following link may be helpful about how to upload the video: